Wednesday, October 16, 2019

Mining-hazrds Assignment Example | Topics and Well Written Essays - 500 words

Mining-hazrds - Assignment Example The hazards are more dangerous and also unhealthy as compared to other industries. Among the difficulties are the working conditions in the quarries and mines. The employees are exposed to climatic and also weather conditions especially those working in the surface mines. Sometimes the mines may be covered during winter but it only makes the work much more dangerous. However, surface mines pose less risk compared with underground mines. They are recorded to be a dump, noisy, dark and even hot. It, therefore, poses a risk to the health of the workers (Hopkins 2001, p. 25). Water may cover the tunnel floors up to the level of several inches. The only source of lighting in the mines is from the hats of the workers. The operations in the mines get done on limited space. Workers are forced to work on their stomach, knees, hands or their backs. It, therefore, makes the environment less conducive to work. There are unique dangers in the underground mines such as the mine fires, workers being exposed to harmful gases, cave-in and also explosions. Additional hazard that gets experienced in the mining industry is dust. It is generated by the drilling process in the mines. Workers who get exposed to the dust are prone to contaminating lung diseases (Hopkins 2001, p. 26). Hazards can get compared on an international level. It becomes important to integrate the groupings of hazards as well as labeling. A system for all chemicals and also mixtures of the chemicals has, therefore, got established. The classification of the chemical enables the consideration of the adverse effects and helps in evaluating the steps to take. The community, on the other hand, is directly affected by the mining operations. The hazards are felt by the community as they lose their people in the mines. Mining operations affects the community socially, environmentally and also economically. Therefore, the community should get involved

Manage Financial Operations Essay Example | Topics and Well Written Essays - 1500 words

Manage Financial Operations - Essay Example The manager must be aware of the citizenship status of the employees that are hired. The government now imposes fines to companies that hired illegal immigrants. The general manager in the hospitality industry manages the day to day operations of the company. The person oversees the entire work staff. His job entails monitoring the performance of the entire business. A good general manager uses performance metrics such as vacancy rate to determine if the firm is achieving the desired profitability levels. Customer service is a very important factor that affects the ability of the business to retain its customers. There is a ranking for hotels called the five star system that evaluates hotel to provide them with a star ranking. Five star hotels can charge a premium price for their services. The mechanism represents a quality assurance mechanism that also provides goodwill to the brand name of the company. The owner of a business enjoys the benefits of the yearly profits of the firm. The owner does not oversee operations, but their advice and approval is needed for major strategic decisions. In public corporations the common stockholders are the owners of the property. They participate in the profits the company earns when the business entity declares dividends. Common statements vote a few times a year on major business decision through a proxy mechanism. The owners of corporation do not have any personal liability if the company goes bankrupt as far as having to pay for corporate debt. The financial controllers oversee the work of the accounting and finance departments. The work performed by internal accountant includes paying payroll, making purchases, paying bills and other obligations, and creation of financial statement among other things. These professionals have to make sure the company accounting records comply with the general accepted accounting principles (GAAP). It is important to document all financial transaction and keep accurate accounting

Tuesday, October 15, 2019

Little Princes Essay Example for Free

Little Princes Essay If one were to take a survey and ask people around a single question like, â€Å"How was your day? † â€Å"Good†, can be the most popular answer one would hear in response. One would wonder how many of them, really had a satisfactory day. Many people like to stay comfortable in their daily routine and prefer not to change it. However, one can forget that every day and every second of today counts and leaves a mark for tomorrow. What makes the difference in moments are the ones who make it count. Mary Kay, a successful businessperson classifies people in three different categories: â€Å"Those who make things happen, those who watch things happen and those who wonder what happened. † Connor Grennan, the author and narrator of Little Princes, is a good example of a man making things to happen. In the beginning, the reader meets a less mature and self-centered Grennan. Despite the risk of joining a volunteer program during the country? s civil war, he searches for an adventure different from his routine life. The author? character transition throughout the book encourages readers to become a generation that makes things happen—a generation that expresses love, fuels hope, and dreams of a better tomorrow. Grennan? s attitude about volunteering changed as he faced reality in Nepal. In the beginning, the idea of volunteering seemed a perfect way to begin an adventure. His first thoughts about the volunteer service focused on making himself seem altruistic. With this experience, Grennan says that he â€Å"would squash any potential criticism†; he saw this planned three-month journey as his ticket to balance any other life decisions in the future. 7) Moreover, as we see him immerse in a different culture, Grennan? s strategy of survival urged him to become close to the families and embrace their culture. We see his character change as he expresses every experience from having his first meal based on rice and lentils and without using utensils, to learning a squat position to use the bathroom. Although it was only the beginning, we started to see a character that was willing to confront his barriers and come out of his comfort zone. His challenge arrived when he walked across the gate to the orphanage. Grennan became self-conscious of being well prepared and states that it â€Å"seemed ludicrous† to be a volunteer in the orphanage (Grennan 16). At that moment, he could not think of a skill in him when working with kids â€Å"other than the ability to pick up objects from the floor† (Grennan 16). He decided not to waste time wondering about the fact as he was already there. He compared his situation as if he were in Spain during the running of the bulls. This refers to what he does, must be done without over-thinking and reacting quickly. His first experience at the orphanage changed his assumptions about volunteer work. While Grennan continues to involve himself as a volunteer in Little Princes, we sense his expression of emotions, concerns, and joy with these orphans and the Nepalese community. He feels the pain they go through and takes them to the hospital. Grennan takes the word â€Å"brother† very seriously and behaves like a protective old brother to them. When he discovers the truth about the supposed orphans who are actually trafficked children, Grennan is heartbroken. As their ? older brother? , he is concerned for the kids. Later, he realizes that even the other volunteers have not taken any action to help the children. The readers start to see an emergence of leadership from Grennan. Grennan and his friend found a mother of two orphans; they reunited them to their mother as they planned trips to the town where she was staying. Meanwhile, Grennan found seven more kids living there with this mother and survived in extremely poor conditions. He wanted these seven kids to be in a safer place and there is where his mission began. In his first three-month period, he realizes these kids mean more to him. Grennan mentions, â€Å"If walking into the responsibility of caring for eighteen children was difficult, walking out on that responsibility was almost impossible†(p. 54) the meaning of this responsibility is that he wants the kids to get a better life. He cannot finish his work as a simple volunteer when he knows that these kids have a family. He commits himself to the promise of coming back for the children. Grennan becomes an example to these actions as he starts to look for a safer place for these kids. He knocks on every door for help and even he finds many corrupt situations as he digs into the story. When he finally thinks he has found an organization to rely on, everything becomes bad because Golkka, the trafficker finds about Grennan intentions and takes the kids away. In this situation, we see a character that not only tries but also lives with honor. Though he has failed to keep his promise the first time, he refuses to give up. Like in the beginning, he could have acted quickly and taken a plane back to Nepal but he realizes that this time he needed to plan and have a secure place for the kids. His only choice was to open an organization. Again, Grennan tells us about his lack of skills when he says, â€Å"I had no idea how to start a nonprofit organization† (p. 104). In this passage when Grennan recognizes his weaknesses we can identified to those times that we faced obstacles and fear of not knowing what to do. He sets an example to everyone as he becomes eagerly and attained to complete this mission. After some research and advice from his peers, he was able to start. Grennan mentions how desperate he was and how he could not sleep nor relax because the idea of the kids being in danger stressed him. The idea of rescuing the kids seemed like a dream at the beginning and became a challenge. Besides his mature character, we see a man who now acts selfless as he chooses to give himself to this purpose. It seemed ridiculous to him in the beginning because he thought he could have been spending time with friends and meeting girls. Then, Grennan realized that he is doing something that gives him meaning in his life. In the meantime, he has found real friends that encourage him. Connor Grennan reminds us that extraordinary things happen when we unite. Working together has helped and encouraged Connor to continue his nonprofit organization. He has his friend Farid, and finds other networks of friends that can help him economically and emotionally. During his time at home, Grennan gets attention from the media and manages to become a recognized organization. Thanks to a brave man like Connor Grennan, many kids have new lives. We see a man who is persistent, who constantly plans what his next move is. When he comes back to Nepal, every day he insists to look for the children. As he starts to find them, he feels satisfied and happy for the kids. When hard times come, he has his friend Liz who is now a companion. She gives him messages of hope and love. When he goes to the mountains to go look for the families of the children in Little Princes he gets hurt and in poor conditions to continue. Anyone who reads Little Princes, reflects at this point that Connor gives himself in this mission as he continues regardless of his illness. This part of the book is the most touching one as we experience victory when finding the families. Many of the challenges Grennan faced during this journey, allowed his personality to grow and become a responsible human being. Connor sends a more profound message to the people around him. His message to today’s generation is to start being compassionate about stopping corruption and injustice. Moreover, his message is for the coming generations to treasure every day and the people next to us. If there is something that can be challenging but can make a better person, situation, or society, he encourage us to try and do not give up. Grennan story tells us that one can have the whole world against us but when you know that you are capable of pressing forward or have somebody to believe in you, change can happen.

Monday, October 14, 2019

Cannabis Use in Young People

Cannabis Use in Young People INTRODUCTION Cannabis, also known as Marijuana or weed is a commonly used illegal substance in the United Kingdom (UK) today even among persons under the age of 18 research shows (Rcpsych.ac.uk, 2017) Presently, young people in the UK are likely to smoke cannabis as cigarettes which impacts negatively on their mental health and the community at large. Peer pressure to use drugs especially cannabis is high among young persons and its continuous use increases the risk or probability of them experiencing mental health symptoms and disorders. (Dearden, 2017). Hence the need to educate young persons about the detrimental impact cannabis and other illicit drugs can have on their health. The target audience for the leaflet designed as part of this assignment is adolescents (young persons aged 12 18). RATIONALE Young persons use of cannabis or weed is on the ascendancy even though it is a harmful illegal substance. This group of people have no true knowledge of what it contains as they buy them from drug dealers and those addicted to it risk getting physical health and emotional wellbeing issues such as poor concentration, slow reaction times, panic attacks, mood swings and isolating themselves from friends and family (JOHNS, 2001). There is the need to create awareness about the dangers of cannabis to adolescents in the UK and how it affects their mental health to reduce the risks it may pose to their health and wellbeing and to deter them from using it.   About 60,000 people suffer from mental health problems which are caused by weed in the UK (The Sun, 2016). This causes more admissions to mental health facilities, causes more distress and has negative cost implications on health services (The Sun, 2016) thus making it a significant public health issues that needs to be addressed. The more people especially adolescents who use cannabis realize the need for them to quit, the better it will be for the society as a whole; there will be a reduction in drug related crime and accidents, poor human relations associated with its use will be reduced, and a healthier and happier life for all. PREVALENCE OF CANNABIS USE AMONG ADOLESCENTS Adolescents in the UK are more likely to have tried cannabis or are regular users of cannabis. Almost 40% of adolescents revealed they had tried cannabis and other illicit substances, the European School Survey Project on Alcohol and Other Drugs (ESPAD) revealed. (EPHA, 2017) Another survey, by the European Monitoring Centre for Drugs and Drug Addiction, revealed that among15 year olds in the UK, two in five have used cannabis. These statistics could mean that parents or adults in the UK are setting a bad example for their children in relation to cannabis use because young persons are likely to emulate the behavior of the adults they live with. It could also mean that some adolescents do not have the willpower to say no to cannabis and other illicit substances or try it out of curiosity and end up becoming addicted in the end. The use of cannabis occasionally leads to an increase in social adjustment and skills in young persons. However, regular or heavy use of cannabis at an early age is associated with numerous negative outcomes such as poor physical and mental health, having unprotected sex, and dropping out of school. 20,032 adolescents were treated for drug (including cannabis 68%) related health problems during 2012 2013. This proves that cannabis is the most frequently used illegal substance, with 15.8% having used it in the last year (around 975,000 young persons). (DrugWise, 2017) Despite these health problems posed by cannabis use, herbal cannabis seems to pose less harm as compared to other illicit substances but long term use of strong cannabis (skunk) could lead to later developing mental health problems like schizophrenia. GOVERNMENT POLICIES TO DISCOURAGE THE USE OF CANNABIS AND OTHER DRUGS 2010   policy: drug misuse and dependency This paper comes up with strategies for helping young persons from becoming drug misusers. It places importance on encouraging adolescents to live healthy lives and making them know the dangers of drugs misuse of which cannabis is included. It goes on to suggest drug services to adolescents early enough if they do encounter drug problems. The strategies are as follows: supporting children in the early years of their life so that we reduce the risk of them engaging in risky behaviour (like misusing cannabis) later in life. providing accurate information on drugs and alcohol through drug education. making it easier for school authorities to take action against pupils who are found dealing drugs in school. through the Business Rates Retention Scheme (which includes what was the Early Intervention Grant), giving  £2 billion to local councils, between 2014 and 2015, which they can use to create programmes to help prevent young people misusing drugs in the first place. helping young persons who have problems with drugs by giving them treatment and support, including supporting them in other areas of their life (for example with housing or mental health problems), so that they dont return to drug use as a way of coping with these problems. The 2016 drug strategy gives us an opportunity to finally address the deficits in access to mental health services, jobs and homes, which have undermined the recovery aspirations of the 2010 strategy. The strategy successfully reframed the treatment system around recovery as an organising principle. The balance between ambition and evidence established a new consensus about best practice, steering clinicians to use opiate substitution therapy (OST) to provide a gateway to recovery for everyone who could take advantage of this opportunity. It also gave a secure place to build motivation and capacity to change for those not yet able to take the next step. This enabled the treatment system to promote recovery at the same time as continuing to deliver crime reduction and public health benefits. THE TARGET GROUP The target group for this resource is: Adolescents (young people aged between 12 and 18). Male and female Living in the UK Attending school and living at home with parents or guardian. Users of cannabis or those thinking of experimenting cannabis. This group of people living in the UK are very vulnerable in our society. They lack a sense of direction from parents (who may be cannabis users themselves) (Hidden Harm, 2003), guardians in care settings who have limited powers to prevent the young people in their care from being introduced to cannabis use or addiction and are also at high risk of exposure to cannabis use because they want to make friends or feel accepted amongst their peers who may be habitual users. It is often very difficult for them to say no or reject the use of cannabis because they have no basic knowledge about cannabis or are not informed of the short and long term effects it may have on their mental health and body. Also, those already addicted to cannabis are at greater risk due to their possible increase in preference of stronger versions of cannabis which could trigger psychosis. The leaflet therefore provides an easy to read, handy information and facts about cannabis to young persons and provides reaso ns why they must avoid/stop its usage, the side effects of cannabis and the benefits of quitting the habit of smoking cannabis. DESIGN CONSIDERATIONS In designing the leaflet, careful consideration was taken to make it attractive and readable by adolescents or young persons aged around 11 years. (http://www.literacytrust.org.uk) The words QUIT SMOKING WEED is written in bold to catch the attention of the reader who sets eyes on it. Also, there is a smaller writing in red asking if cannabis users know that quitting is good for their health? There is also a cannabis leaf with a stop symbol on it printed on the front page. Different shades of green were used to design the leaflet mainly because cannabis is herbal based and it is green in its leafy form. Weed is also written in the colour representing the dry form of cannabis that is usually smoked.   The other bright colours used are colours known to attract the attention of young persons and this is aimed at catching the attention of that age group who prefer to scan through leaflets and it is hoped that they may go on to read the entire information provided. (Ecolourprint.co.uk, 2017) Cartoon images are also attractive to young persons hence the images on the inside page of the leaflet which depicts a young person, with other little images which symbolize the changes the body goes through when one smokes cannabis or the possible physical and mental health state of a cannabis user. REFLECTION/CRITIQUE Some positives about the design of the leaflet are: Cheap and easy to produce It does consist of relevant information about cannabis for adolescents and the health benefits of quitting its use. Does not take much time to read Knowledge or message it contains can be easily shared with family and friends. It reinforces information out there regarding the laws governing cannabis use and its potential effects on ones mental health. The design of the leaflet also has some drawbacks: Unless the picks it up to read, it could remain unused. It can easily be misplaced or lost. It may do more harm than good when the target audience decide to experiment rather than the message deterring them from cannabis use. It could have been produced in other formats for those who are visually impaired etc. CONCLUSION Messages about drug usage and its harmful side effects on its user, the society, the environment and the world at large sent to adolescents and the general public must be clear and consistent. (www.official-documents.gov.uk) Adolescents, their parents and guardians, must take the necessary steps to refrain from cannabis use and tackle problems related to cannabis use. Help, advice and support must be made available and accessible in ways that are sensitive to an individuals age and circumstances, and attempts must be made to reach and help vulnerable people who have a high risk of developing severe mental health related and public health problems. Prevention should start early, with broad life-skills approaches at primary school, and built on over time with appropriate programs for young people as they grow older through youth work, peer approaches, training and wider community support. The aim is for approaches to be better integrated nationally and locally. (DrugWise, 2017). More Rehab clinics and therapy centers should be opened in local communities with high usage of cannabis and other illicit drugs to make it easier for drug abusers to seek professional help to quit.

Sunday, October 13, 2019

Custom Written Term Papers: The Numerous Themes in Othello :: Othello essays

The Numerous Themes in Othello  Ã‚        Ã‚   The Shakespearean tragedy Othello contains a number of themes; their relative importance and priority is debated by literary critics. In this essay let us examine the various themes and determine which are dominant and which subordinate.    A. C. Bradley, in his book of literary criticism, Shakespearean Tragedy, describes the theme of sexual jealousy in Othello:    In the second place, there is no subject more exciting than sexual jealousy rising to the pitch of passion; and there can hardly be any spectacle at once so engrossing and so painful as that of a great nature suffering the torment of this passion, and driven by it to a crime which is also a hideous blunder. [. . .] But jealousy, and especially sexual jealousy, brings with it a sense of shame and humiliation. For this reason it is generally hidden; if we perceive it we ourselves are ashamed and turn our eyes away; and when it is not hidden it commonly stirs contempt as well as pity. Nor is this all. Such jealousy as Othello’s converts human nature into chaos, and liberates the beast in man; and it does this in relation to one of the most intense and also the most ideal of human feelings. (169)    In the essay â€Å"Wit and Witchcraft: an Approach to Othello† Robert B. Heilman discusses the ancient’s instinctive reaction to the love-theme of the play:    Before coming directly to the forming of the love-theme that differentiates Othello from other Shakespeare plays that utilize the same theme, I turn arbitrarily to Iago to inspect a distinguishing mark of his of which the relevance to thematic form in the play will appear a little later. When Iago with unperceived scoffing reminds Roderigo, who is drawn with merciless attraction to the unreachable Desdemona, that love effects an unwonted nobility in men, he states a doctrine which he â€Å"knows† is true but in which he may not â€Å"believe.† Ennoblement by love is a real possibility in men, but Iago has to view it with bitterness and to try to undermine it. (333-34)    The theme of hate is the theme on which the play opens. Lily B. Campbell in Shakespeare’s Tragic Heroes indicates this hate in the opening scene:    It is then on a theme of hate that the play opens. It is a hate of inveterate anger.

Saturday, October 12, 2019

South African Development Plan Essay -- Urban Development

South Africa is a country in the continent of Africa, located to the south tip as its name suggests. Colonized by the Dutch in 1994, South Africa is seperated into nine provinces and is bordered to the north by the countries: Namibia, Botswana, and Zimbabwe, to the east: Swaziland and Mozambique, while coined in the south east is the country Lesotho, completely surrounded by the territory of South Africa. South Africa is one of the most diverse places in the world, and has eleven nationally recognized languages, whereas most countries only have one (Rosmarin & Rissik, 2003). The black indigenous population makes up a majority of the country while also harboring other ethnic cultures such as: whites, Greeks, Germans, Italians, and Asians (Rosmarin & Rissik, 2003). South Africa has a mixed economy based on its agriculturally fertile lands, mineral resources and tourist attractions. Though there is political and economic stability, the country is still faced with drawbacks such as unemp loyment, poverty, and the AIDS pandemic (OECD, 2008). A development plan is vital for the economic development and growth of South Africa. In an attempt to create jobs and build a unified South Africa, the government should draw up informed policies, budgets, and influential programs to ensure that no citizen is excluded and thus benefit everybody in the country. Indeed, South Africa has the relevant economic and social resources imperative for the realization of all the demands of industrialization (Bond, 2002). Though seemingly prosperous, the social evils hidden in the country are normally impediments to the growth and success of the nation. Without doubt, much of the success of the country is basically a function of the unknown resources in the c... ...ing in South Africa. Such a plan will be instrumental for fostering unity in the region and may increase participation with other countries. Works Cited Rosmarin, I., & Rissik, D. (2003, January). South africa: Cultures of the world. (2 ed.). New York: Benchmark Books. Organisation for Economic Co-operation and Development. (2008, July). Economic assessment of south africa. Retrieved from http://www.oecd.org/dataoecd/58/32/40959551.pdf Bond, P. (2002, August). Unsustainable south africa: Environment development and social protest. London: University of KwaZulu-Natal. African National Congress. (1994). The reconstruction and development programme. Johannesburg: Umanyano Publications. Abbi, A. (2005, June). Culture, education, and development in south africa: Historical and contemporary perspectives. Westport, CT: Greenwood Publishing Group, Inc.

Friday, October 11, 2019

DHL Company Essay

DHL is a laregest company in the world founded by Andrian Dalsey, Larry Hillblom and Robert Lynn in San Francisco 1969, and DHL is part of the Deutsche Post DHL group brand with a vision to become â€Å"the logistics company for the world†. DHL promise to customers is to provide simplifying services and sustainable solutions and to always demonstrate respect without compromising on results. Branding is the most effective DHLs factors of any business whether large or small, retail or business-to-business. An effective brand strategy gives a major edge in increasing competitive markets. DHL is international company in the world by present in over 220 countries and territories across the globe. For its contributions in past 40 years, DHL has become the global leader of the international express and logistics industry to solve the customer fulfill needed and want. 1. Do you think DHL’s branding strategies are suitable for the 21st century? Why or Why not? DHL’s branding strategies are suitable for the 21st century because is the age of modern technologies and namely information technologies. Technology environment is vital part of every business that rapidly moves of forward. DHL try to adapt the changes and make work in their customer favor. Now people run of time and final product must delivered in safely. The DHL brand stands for personal commitment, proactive solutions and local strength worldwide. DHL has been synonymous with fast, reliable express and forwarding services around the world. Depending on its deep understand of global internet and local market, DHL provides professional service in express, air freight and ocean shipping, ground transportation and international postal service areas. DHL and encompasses four divisions to serve customers. i) DHL Express: DHL Express transports urgent documents and goods reliably and time from door-to-door in more than 220 countries and territories and operates the most comprehensive global express network. DHL Express also provide courier and express services to business and private customers. The principles of providing a fast and focused express service, without losing sight of the importance of human touch, remains unchanged. The need to meet the hugely differing demands of local and global markets. DHL created a service that offers a choice of Time Definition and Day Definition delivery options together with a range of Same Day possibilities. ii) DHL Supply Chain CIS: supply chain is global market leader in contract logistics, providing warehousing, managed transport and value-added services and offers solutions for corporate information and communications management. DHL try to solve customer problem, they try to listen and identify growth objective, key customers, profitability goals, competitive issues. iii) Global Forwarding, Freight: are divided by rail, road, air, and sea to carry goods. In its daily business DHL Global Forwarding takes care of a variety of customers’ logistics needs from standardized logistics operations and multi-modal transport solutions to highly individualized industrial projects. Today, worldwide leader in air freight forwarding with more than 10% of the market. And international No.1 in ocean freight. iv) Global mail: DHL international global mail expert in providing customized solutions for your mail and business to business parcels by maintaining one of the world’s largest delivery network. Largest network for international mail dispatch, offering customers complete dispatch solutions for all international mail services from a single source, with direct links to more 200 countries. 35 sales offices and 40 production centre worldwide. Numerous cross-border solutions for customers mail shipments and just objective their satisfaction. The changing pace of globalization and the selling power of the internet now enable our customers to develop business connections around the world at any time, serve the customer and break into new market. To get trust from customer, DHL proven track record system to ensure maintain the high delivery performance standards to customers expect from a company. 2. Evaluate the effectiveness of THREE (3) tires strategies for their customers. How this strategy does help them in future to sustain their market positing? Do you have any other better idea that can help DHL? DHL try to know the customer life cycle deeply, DHL segments its customer different groups. According to different customer needs, customer segmented as strategic customer, long-term relationship customer and normal customer. Strategic customer is someone who has large amounts of logistics needs or  complex supply chain requires. Tier 1 – top customers, managed by Global Customer Solutions (GCS) globally DHL develops strong customer relationship to understand and know customer views. By greats understanding of customer, the company can adapt the specific service to fulfill customer needs. Usually, DHL Company always finishes their service optimally due to its excellent personal approach. DHL see to its that customer’s goods get to their final destination with maximum reliability. DHL try to attracting new customer but still to focused on old customer’s need to prevent losing those customers. In addition, the Global Customer Solutions which is launched for top 100 customers also make a great contribution to company and customer to create win-win situation. Tier 2 – other multinational customers, managed by individual business units globally The leading companies devise and evaluate their marketing strategy to survive and keep up with rapid transformations in dynamic and competitive environment. Along with the globalization and the development of technologies, more and more companies have to realized how complex the competitive situation is today. To respond to the highly competitive environment, DHL companies have to look for an approach to develop themselves from â€Å"inside† and â€Å"outside†. Tier 3 – thousand of local customers, managed by individual business units locally. As the biggest logistics company, the main service of DHL is to deliver goods or mails all over the world. DHL staff can speak local language to ensure the communication between customer and them is easy. 3. How do you assess DHL’s approaches to increasing globalization? What would be the main challenges for DHL in 21st century due to the Globalization? As a manager of DHL, how do you anticipate these challenges? Justify.